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Hospitality · riyadh

Hotel Spa Programme: Five-Star Service, Five-Star Uniforms

Five-star hotel spa in Riyadh — 60-staff uniform programme aligned to property identity across treatment, reception, and back-of-house.

Client
Five-star hotel spa, Riyadh
Duration
6 weeks
Headline
60 staff
Scope
Treatment therapists, reception, back-of-house, custom Pantone-matched fabrics
Before — Hotel Spa Programme: Five-Star Service, Five-Star Uniforms
Before
After — Hotel Spa Programme: Five-Star Service, Five-Star Uniforms
After UNEOM

The numbers.

14 months
Outcome 1

mean uniform lifespan, up from 6 months on previous programme.

0 complaints
Outcome 2

about fit consistency in 18-month review period.

12% reduction
Outcome 3

in uniform-related operational costs against forecast.

The brief

A new five-star hotel spa needed a uniform programme that could survive humidity, oils, and frequent washing — without compromising the property's aesthetic identity.

The fabric specification

Stain-shield finish on a wool-poly blend for reception; performance polyester with antimicrobial treatment for treatment therapists; cotton-spandex twill for back-of-house.

Programme delivery

On-site fittings completed in 2 days; production in 5 weeks; delivery and rollout coordinated with property opening.

Next step

Build a hospitality programme like this one.

The case studies above started with a 2-minute brief. Yours can too.