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Healthcare · jeddah

Reconstructing a Saudi Aesthetic Clinic's Uniform Identity

Rebrand of an 80-staff aesthetic medicine clinic in Jeddah from generic scrubs to a custom UNEOM medical line.

Client
Aesthetic medicine clinic, Jeddah
Duration
8 weeks (concept to delivery)
Headline
80 staff
Scope
80 staff, 4 role categories, custom dusty-rose colourway, programme contract
Before — Reconstructing a Saudi Aesthetic Clinic's Uniform Identity
Before
After — Reconstructing a Saudi Aesthetic Clinic's Uniform Identity
After UNEOM

The numbers.

46% increase
Outcome 1

in client-reported brand confidence in post-visit surveys at 6 months.

3x reduction
Outcome 2

in uniform-related complaints (fit, fading, inconsistency) compared to previous catalogue programme.

22 weeks
Outcome 3

longer mean lifespan vs. previous scrubs, validated against laundry log data.

The brief

A leading aesthetic clinic in Jeddah had grown from 12 to 80 staff over 4 years. The uniform programme — assembled from three different catalogue suppliers — read as inconsistent in a service category where presentation is the product.

What we changed

Custom colourway (dusty rose with gold accent), four role-specific cuts, and a programme contract that handled joiner kits and replacement cycles centrally.

What the data says

6 months in, post-visit surveys reported a 46% increase in client confidence. 12 months in, the rotation cycle ran on schedule with zero gaps.

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